Episode Five - Plan for Change

Planning ahead means planning for change. Cleaning standards are still very much a part of the national conversation and we all know a clean space is fundamental to Hosting Well. We like the term “certified clean stay.” What does that look like and how can you meet that standard?

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Melissa Wallace
Episode Four – New Normal

Your ability to anticipate the expectations of travelers and guests will affect how you define Hosting Well. One of the most important things to examine is your overall mindset about hosting and Airbnb itself - what do you actually believe about hosting?

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Melissa Wallace
Episode Two - Grace Under Pressure

As the impacts of corona virus continue to spread, what does it mean to Host Well in Difficult Times? Airbnb Hosts are taking a hit in the media - characterized as angry and frustrated. We talk about the importance of grace under pressure and share seven things you can do to be a positive force.

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Melissa Wallace
Episode One - The Art of Hospitality

What does it mean to offer hospitality? Though it is currently a challenging time in the travel and hospitality industry, we took this opportunity to introduce our basic philosophy of hosting - having a mindset committed to a gracious welcome. It’s a philosophy inspired by our foundational mantra – Start Where You Are, Use What You Have, Do What You Can.”

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